Privacy Policy

This Privacy Policy explains how MX Systems ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you use AppraixOS and related websites, applications, and services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this Policy. If you do not agree with the terms of this Policy, please do not use the Service.

1. Information We Collect

We collect several types of information in order to provide and improve the Service:

• Account and contact information you provide when you sign up, such as your name, company name, email address, phone number, and billing details.
• Customer data you upload or enter into the Service, including the records, files, contacts, and other content you manage through AppraixOS.
• Usage and device information automatically collected when you access the Service, such as IP address, browser type, pages viewed, and timestamps.
• Communications you send to us, including support requests and correspondence.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, maintain, and improve the Service;
• Process transactions and send related information, including confirmations and invoices;
• Respond to your requests, questions, and support needs;
• Send administrative information, such as updates to our terms, policies, and features;
• Monitor and analyze usage and trends to improve security and functionality; and
• Detect, prevent, and address technical issues, fraud, or unlawful activity.

3. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

• Service providers who perform services on our behalf, such as payment processing, hosting, and analytics, under obligations of confidentiality;
• Legal requirements, when we believe disclosure is necessary to comply with applicable law, regulation, legal process, or governmental request;
• Business transfers, in connection with a merger, acquisition, financing, or sale of assets; and
• With your consent, or at your direction.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we will delete or anonymize it in accordance with applicable law.

6. Your Rights and Choices

Depending on your location, you may have the right to access, correct, update, or delete the personal information we hold about you, or to object to or restrict certain processing. To exercise these rights, please contact us at sales@appraixos.com. We will respond to your request consistent with applicable law.

7. Children's Privacy

The Service is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Your continued use of the Service after any changes become effective constitutes your acceptance of the revised Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at sales@appraixos.com.